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Cybercity, Gurgaon - 122002

Reach Us: [email protected]
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SoftClay Online & Mobile Privacy Statement

SoftClay Technology Private Limited is committed to your privacy. We aim to keep your trust and confidence when handling your personal information. 

Throughout this document, the term “SoftClay”, “we”, “us”, & “our” refer to SoftClay Technology Private Limited. And the terms “you“, “your“, “yours“, “you and/or your child” refer to You (as the user of the platform). As described in this Privacy Statement, SoftClay collects, uses and discloses information about you when you visit www.softclay.in, and other products and services linked to this Privacy Statement.  

What We Collect

In order to provide better service, we may require you to provide us with certain identifiable information when you use our website or mobile applications. Personal identifiable information may include, but is not limited to: 

  • First Name and Last Name 
  • Email Address  
  • Phone Number 
  • Address, State, ZIP/Postal Code, City 
  • Grade and School
  • Usage Data 

Usage Data

Usage data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type and language, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. 

When you access the service by or through a mobile device or using the application, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data.  

How We Use Your Information

In order to provide a better experience of our service, we may require you to provide us with certain personally identifiable information, while using our website or service. We may use this information to:

  • verify your identity
  • deliver our products or services
  • to improve our product or services
  • to handle enquiries.

We may employ third-party companies and individuals due to the following reasons: 

  • To facilitate our Service 
  • To provide the Service on our behalf 
  • To perform Service-related services; or 
  • To assist us in analysing how our Service is used. 

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We use cookies and similar tracking technologies to track the activity on our service and store certain information. We use tags, and scripts to track and collect information, as well as to improve and analyze our services. 

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites you visit and stored in the internal memory of your device. This service does not explicitly use cookies. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. It is up to you whether you accept or refuse our cookies, in which case you might not be able to use certain features of this service

Protecting Children’s Online Privacy

SoftClay is committed to preserving the privacy of children online. We do not intentionally collect information from children under 13. In the event that we discover that a child under 13 has provided us with personal information, we immediately delete it from our servers. As a parent or guardian, if you are aware that your child has provided us with personal information, please contact us so that we are able to take the necessary actions. 

Links to Other Sites

You may find links to other sites on this service. The third-party link will take you to that website. Please note that these external sites are not operated by us. Therefore, we strongly recommend that you review their privacy policies. Third-party sites and services are not under our control, and we are not responsible for their content, privacy policies, or practices. 

Information Security

Our first priority at SoftClay is your safety and security. We are committed to protecting your personal information. You can be assured that we will protect your personal data based on industry-standard best practices if we collect it from you. However, no method of electronic storage or transmission over the internet can be guaranteed to be 100% secure or reliable, so we cannot provide their absolute security. 

Changes to this Privacy Policy

SoftClay reserves the right to change these policy at any time without prior notice. You are advised to review this Privacy Policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, you can contact us at [email protected]

This privacy policy was last updated on January 13, 2022.